PRIVACY POLICY

1. Information We Collect

We may collect the following types of personal information from you:

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A. Information You Provide:

• Name, email address, phone number, and shipping/billing address

• Payment details (processed securely via third-party payment processors)

• Measurements and design preferences (for custom orders)

• Information submitted via contact forms, sign-up forms, or order notes

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B. Automatically Collected Information:

• IP address, browser type, device information

• Pages viewed, time spent on site, and referring URL

• Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders or rentals

• Send order confirmations, shipping updates, and customer support responses

• Communicate promotions, newsletters, or product updates (you can opt out anytime)

• Improve website performance and user experience

• Detect and prevent fraud or misuse of our services

3. Sharing Your Information

We do not sell or rent your personal data. We only share your information with trusted third parties when necessary, including:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers (e.g., USPS, UPS)

• Email marketing providers (e.g., Mailchimp, Klaviyo)

• Analytics services (e.g., Google Analytics)

• Legal or regulatory authorities, if required by law

4. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including:

• Access to the personal data we hold about you

• Request corrections or deletions

• Opt out of marketing communications

• Withdraw consent (where applicable)

• Request a copy of your data (data portability)

To exercise any of these rights, please contact us at ellenpiperdesigns@gmail.com.

5. Data Retention

We retain your information as long as needed to fulfill orders, comply with legal obligations, or for legitimate business purposes. If you request deletion of your account or data, we will honor your request in accordance with applicable laws.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in

• Remember your shopping cart

• Analyze site traffic and performance

• Personalize content and marketing

You can disable cookies in your browser settings, but parts of the Site may not function properly without them.

7. Security

We implement appropriate security measures to protect your data, including encryption, secure servers, and limited access controls. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media, payment platforms). We are not responsible for the privacy practices or content of these third parties.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

11. Custom Order & Measurement Data

When you place a custom or made-to-order request, we may collect detailed personal data such as body measurements, event details, and style preferences. This information is used solely to create your garment and provide personalized service.
 

We treat this data with strict confidentiality. Measurement data is stored securely and only accessed by authorized team members. You may request to have your custom data deleted at any time after your order is completed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

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Ellen Piper Designs 
233 N Gay Street
Auburn, AL 36830

Email: ellenpiperdesigns@gmail.com
Phone: 334-521-7650
Website: ellenpiperdesigns.com